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Video verified alarm monitoring

When an alarm activates, the operator is not guessing. They are watching. Grade A1 is the highest control room grading under the Australian standard, and video verification is what turns a signal into information.

A genuine event can be escalated straight to police as a confirmed incident, with an operator describing what they can see, rather than dispatching a patrol to investigate an unknown. An activation with an innocent explanation can be stood down without sending anyone and without generating a call-out fee.

For a site with after-hours access, deliveries, cleaners and contractors, that is the difference between a monitoring service that costs you money every month and one that earns its keep.

How it works on your site

We use CHeKT to link your cameras to your alarm system, so an activation brings up live vision of the zone that triggered it. Where a site runs Inner Range Integriti with Nx Witness, we use our own integration between the two, so alarms received by the control room can be verified live from the security control room without a separate platform to log into.

Either way the principle is the same. The alarm and the picture arrive together.

We monitor local councils, universities, schools, body corporates and commercial sites across Melbourne and Victoria: sites with multiple buildings, shared access, and a real cost attached to both false alarms and missed ones.

Why choose proactive monitoring from Integrated Security Services?

Unforeseen events like break-ins, fires, or equipment malfunctions can cause significant disruption and damage. Proactive 24/7 monitoring from Integrated Security Services provides a vital safety net, ensuring a swift response to safeguard your property and assets, giving you complete peace of mind.

Security monitoring operator wearing headset in control room.

Some of the benefits you’ll find with the proactive monitoring services offered by Integrated Security Services: 

  • Enhanced Security & Faster Response: Our advanced monitoring solutions enable us to detect suspicious activity and dispatch emergency responders quickly during an alarm activation.
  • Unparalleled Peace of Mind: Enjoy the confidence that comes with knowing your property is constantly monitored by our highly trained professionals, 24 hours a day, 7 days a week.
  • Improved Operational Efficiency (for Businesses): Identify potential equipment failures before they cause costly downtime, optimising business continuity.
  • Compliance & Regulations: Our monitoring systems can help businesses adhere to relevant industry regulations (if applicable).

Rest assured, your property is always safeguarded by our highly trained professionals, who monitor it around the clock.

At Integrated Security Services, we understand that security threats are constantly evolving. That’s why we leverage cutting-edge technologies and partner with industry leaders to provide our clients with the most innovative and effective security solutions. Our partnerships ensure your property remains protected with the latest advancements in monitoring and security systems.

Call us today to request a free, no-obligation quote.

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